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· Posted on
February 21, 2024

The Star's CEO steps down after inquiry

Ahhh... yeah, that's just how the CEO cookie crumbles, ain't it?

What's the key learning?

  • The Star's CEO is stepping down from his role at the company immediately after an inquiry found widespread misconduct
  • The inquiry found when consultants tried to tell The Star something was awry... it didn't really wanna hear it - or do anything about it
  • When senior leaders are unwilling to hear bad news, it can be bad for a company's entire culture.

Background: The Star has been through its own royal commission-style inquiry, and it's dug up some serious dirt.

What happened: The inquiry found the casino helped high rollers bring in millions of offshore cash... set up a secret gambling room for them and hide it from regulators. And when consultants tried to tell The Star something was awry... it didn't really wanna hear it - or do anything about it.

What else: Now, the CEO is stepping down from his role at the company immediately.

🔔 What's the key learning?

💡 When senior leaders are unwilling to hear bad news, it can be bad for a company's entire culture.

💡Juniors start to realise there really ain't no point in reporting issues if the senior team ain't going to take any action. This creates a culture of systemic under-reporting and unaccountability.

💡It means more issues get swept under the rug... like they did at The Star. And it's widespread: in fact around 60% of all misconduct in the workplace is never reported, research shows.

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