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· Posted on
February 21, 2024

Sustainability is down down at Coles

Coles has axed one of its most successful marketing campaigns to become more sustainable

What's the key learning?

  • Coles believe their long-term profitability will be better without the Little Shop (which has been an environment destroyer)
  • Coles believe this move will draw customers away from Woolworths
  • This move could be seen as a comeback to Woolies' Discovery Garden seedling initiative

NO MORE COLES COLLECTABLES?

Coles has axed its Little Shop and Stikeez plastic toys as it strives to become a much more sustainable company.

In case you forgot... The Little Shop toys were the teeny tiny plastic collectibles that Coles gave to customers that spent over $30.

The toys had such a cult following that we saw:

  • Rare toys selling for $5,000 (on eBay)
  • Over 700,000 search results on Google
  • 20 Coles Little Shop Facebook groups, including one that has 22,000 members

However, 70% of Coles’ customers reckon the collectibles are just contributing to plastic waste.

So, what's the key learning?

Coles had to decide between impacting their revenue (by canning Little Shop) or improving their sustainability ethos. Like Vegemite and peanut butter on toast, these are mutually exclusive.

Move over Woolies - 'the fresh food people'. Coles sees a move towards sustainability as a big drawcard for customers.

While Woolies hasn’t canned its plastic Lion King Ooshie collectibles just yet, it HAS already introduced a sustainable collectible - its Discovery Garden seedling kits.

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