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· Posted on
February 21, 2024

Uber Eats ain't just a food delivery service, ya got that?

Recently, Uber Eats has been trying to branch out into potentially anything and everything.

What's the key learning?

  • Uber Eats have done a massive marketing push. They've got big tennis pros to feature in an ad...and viewers can pick how the ad ends using a QR code
  • Interactive content is any content that requires a consumer to actively engage with it
  • When it comes to brand awareness, interactive content is like the golden ticket.

Background: Uber Eats has primarily been a food delivery app...but more recently, they've been trying to branch out into groceries, alcohol and potentially anything and everything.

What happened: To change the way Aussies think about the brand, Uber Eats have done a massive marketing push. They've got big tennis pros Nick Kyrgios and Ash Barty to feature in an ad where viewers can scan a QR code...and pick how the ad ends.

What else: Scanning the code takes the audience to YouTube where Uber Eats shows off everything they deliver now...like lemons, honey, pens and even garlic.

So what's the key learning?

💡Interactive content is any content that requires a consumer to actively engage with it...rather than just mindlessly consume it. And when it comes to brand awareness, interactive content is like the golden ticket.

💡It's like a conversation between the audience and the company's marketing team. Think: polls, contests, giveaways, or a QR code the audience needs to scan.

💡Now, sometimes interactive content can flop (and become a really expensive waste of time)...but sometimes, it generates higher engagement rates than regular content. And higher engagement = more conversions.

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